Shipping & Returns
SHIPPING |
|
We advise our customers to enter complete physical address when placing order as we do not ship the items to PO Boxes or Parcel Lockers. | |
TURNAROUND |
|
All orders are shipped within 48 hours Monday - Friday 8am - 5pm. | |
CARRIER |
|
We use the following carriers to deliver our orders:
|
|
SHIPPING RATES |
|
The rate charged for the shipping of your order is based on the weight and dimensions of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and be given various options. | |
BACK ORDERS |
|
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. |
Returns, Refunds and Exchanges Policy
HOW TO RETURN AN ITEM |
|
You may return new, unused and unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you change your mind or decide the product is not what you wanted, a return is to be paid for by the customer and they will also incur a 15% re-stocking fee.
|